The Marketing Centre Update #10 - Take stock. Take action.
We’re hearing the same thing from almost all of our customers right now: “We’re ready to get back on track. What should we be doing?”
To help you kick 2020 back into gear, we’ve rounded up a whole bunch of great videos, webinars and written content to help you take stock and take action.
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| Webinar and workbook: Accelerate your business growth |
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If you feel like you can still hit your targets for the year but need some assistance getting started, our 2020 Accelerator Framework is here to help.
It’s a five-step process that will help you understand your position, set new goals and plan for growth. Get your free eBook. We’re also running a free interactive webinar for business leaders on the 30th July and the 12th August. Registrations are coming in fast - so don't delay.
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| Video: What does your sales landscape look like in the new normal? |
| Sometimes, the fastest and most cost-effective way to grow a business is to focus not on new business, but on upselling or cross-selling to existing customers. In this post, we look at four ways you can increase the amount that your current customers are spending with you. |
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The simple way to measure customer satisfaction
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Everyone knows that measuring NPS is important. But most people still aren’t doing it. And yet it’s more important than ever to be meeting/exceeding the expectations of your existing clients.
Here’s a simple process for gathering and using NPS data to improve your customer experience.
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