Marketing Matters #10 - Keeping your customer focus
Keeping your customer at the centre of your business strategy is more important then ever. Our regional direction Christine Durkin shares 3 useful marketing tips.
Maintaining customer loyalty and trust during times of uncertainty.
While the world maybe disordered at the moment, keeping your customer at the centre of your business strategy is more important than ever and while you don’t want to appear like you are taking advantage of a bad situation, there are ways you can help your customers by thinking of new routes to engage and help them in a difficult time. Hear from our regional director Christine Durkin as she shares some helpful advice.
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- What to cut and what to invest in?
- How can you best connect with your customers, what can you do to rebuild rapport?
- How should you make better use of LinkedIn?
- How can you enhance your CRM during the hiatus
- How are our customers altering their business approach?
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